- Read your policy. Don't wait until after an accident.
- If you don't understand your policy, ask your agent and / or company for clarification.
- If you have an accident, call the police. If there are injuries, call paramedics.
- Get as much information as possible at the accident scene to furnish to your agent and / or insurance company.
- Immediately notify your agent and / or insurance company of an accident.
- Cooperate with the insurance adjusters / investigators to aid in their efforts.
- If you don’t understand something about the claims procedure (e.g. amount of settlement offer), ask your agent and / or insurance company representative to explain.
- Notify your agent or company in writing of any change in your vehicle ownership.
